We will demonstrate honesty, care and integrity in all our relationships.We accept that customers define products and service quality,We will display professionalism, excellence and continually improve every aspect of our work.We accept that customers define products and service quality

To combine the warmth of traditional Indian hospitality, with modern systems and processes to create a truly contemporary, competitive and unique Indian hospitality brand

To position Hotel City Center as the preferred choice in the corporate and leisure segments by understanding and meeting customer needs, expectations and aspirations

To create and sustain competitive edge over the competition in products and services through continuous quality improvement